Welcome to your
Insight Online team

Digital marketing is so busy and always on the move. We make it make sense for your business with digital services designed to make marketing clearer, simpler, and more effective - from strategy to execution and measurement.

Hello from the Insight team

Since 2012, Insight Online has helped marketing managers and business owners across New Zealand stay sane in the chaos of digital marketing. We know what it’s like to defend budgets to a CEO, juggle competing priorities, and stare at impressive-looking reports that don’t actually say anything useful.

We take the digital spaghetti of SEO, AIO, organic media, paid media, and analytics and untangle it into clear, practical steps that actually move the needle. Instead of random tactics, you get a focused strategy, a realistic 90-day plan, and a team who will tell you what to stop doing as quickly as what to double down on. No black-box wizardry, no jargon for jargon’s sake – just straight answers and work that lines up with your goals.

At our core, we’re here to make digital marketing feel less overwhelming and more useful. That means honest conversations, senior specialists in your corner, and reporting you can walk into a meeting with and confidently say, “Yep, that’s working, and here’s what we’re doing next.”

What we're known for?

1

Proactive Thinking

We don’t wait for things to break; we spot and fix it early.

2

Real Relationships

No smoke and mirrors - just humans you can email, call, or mildly panic-message and know we’ll be there.

3

Strategy-led Execution

Every click, keyword, and campaign has a job to do, and we’re ruthless about making sure it earns its keep.

4

Senior Experts

Team full of senior specialists who actually enjoy nerding out on this stuff so you don’t have to.

The experts at Insight Online

Meet your specialists

The Insight Online team who brings clarity and results to digital and AI‑optimised marketing. Each brings deep expertise in their craft and a shared commitment to making digital marketing clearer and more effective for Kiwi businesses.

Kim Voon
Managing Director

Kim founded Insight Online to bring clarity to digital marketing. With over 15 years’ experience, he guides marketers through a complex, changing digital world.

James Gunson
Head of Paid Media

James brings over a decade of experience to paid media. He connects campaigns to wider business goals so marketing teams can confidently show impact and value.

David Dennis
Head of Organic Media

David helps organisations attract and convert the right audiences. His expertise spans SEO, AI and Content to build sustainable, long-term growth.

Wyn Brand
Senior eCommerce Consultant

Wyn’s focus is on eCommerce. He loves to analyse the data to build smart, evidence-based campaigns that perform.

Francisco Lima
Account Director

Francisco brings extensive experience helping clients turn complex marketing challenges into clear, results-driven strategies.

Paul Wilson
Senior Paid Media Consultant

Drawing on years of experience, Paul balances content, landing page design and ads to build lead generation systems that work.

Stu Clark
Senior SEO Consultant

With a sharp technical eye, Stu strengthens visibility and performance by helping businesses build robust SEO foundations for measurable success.

Alfonso Mannella
Senior SEO Consultant

Alfonso is a 15+ year SEO specialist who blends technical know-how and strategy to help businesses win in search.

Jackie Osbourne
Paid Media Consultant

Having run her own business, Jackie crafts paid media campaigns that resonate and deliver results.

Joyce Perona
SEO Consultant

Joyce focuses on site structure, content, and user experience, ensuring websites are both search-friendly and enjoyable to explore.

Jennifer Santander
SEO Consultant

Combining technical SEO know-how with content strategy, Jennifer helps brands increase visibility and engagement.

Marilene Yen Gaerlan
Office Manager

Yen is the organisational backbone of Insight Online and keeps the business running seamlessly.

Terri Morris
Marketing Manager

Terri combines strategic marketing with creative design with to shape Insight Online’s brand and communications.

Let's have a chat

If you’re feeling overwhelmed, overcharged or underwhelmed by your current results, you’re exactly who we built Insight Online for. We know what it's like, and we believe Kiwi businesses deserve better. Let’s talk about your goals →